You’ve heard about TTEC and their do business from home jobs, however what occupations do they rent for, and what expertise do you want? We’re supplying you with the complete particulars on this TTEC jobs assessment.
Discovering success when working remotely includes extra than simply discovering an excellent job. Many individuals desire a supportive and collaborative environment with real human relationships even whereas working of their house workplace.
When you’re seeking to accomplice up with an organization that values teamwork, embraces range, and your success, you could wish to set your sights on TTEC.
TTEC is an award-winning firm that prioritizes creating completely satisfied distant staff in addition to serving among the high manufacturers and purchasers. In addition they provide all kinds of do business from home jobs in the event you’re in search of a technique to make a secure revenue from house.
TTEC Firm Overview
TTEC is a buyer expertise or CX firm that helps corporations with their customer support wants. TTEC embraces range, constructing relationships, {and professional} improvement whereas offering options that embrace the proper mix of know-how with distinctive buyer experiences.
They’re a worldwide firm that serves 19 international locations with greater than 40 years of contact heart expertise whereas offering coaching and help for greater than 60,000 staff. In 2023, TTEC was named a High 100 Firm to Watch For Distant Jobs by FlexJobs.
At this firm, 66% of all management roles are crammed in-house, so there may be loads of room to develop inside the firm. You’ll even be provided onboarding, program coaching (as a part of the hiring course of) with mentors, and ongoing help that can assist you in your position.
TTEC Work From House Jobs
There are a lot of do business from home jobs with TTEC to contemplate, and so they rent in the US, Canada, Mexico, the Philippines, Australia, the UK, Greece, Bulgaria, and Egypt. From customer support and gross sales positions to venture administration, design, advertising and marketing, technical help, insurance coverage brokers, and lots of different in-demand careers!
Under is an outline of a few of their hottest do business from home positions.
1. Buyer Service Consultant
The commonest TTEC job you are able to do from house is the distant customer support rep as a result of it requires minimal expertise and it’s a rewarding technique to work together with clients. You’ll be skilled as a topic skilled in your subject so you’ll be able to confidently reply questions, troubleshoot, and conduct analysis to assist clients resolve points.
Typically, customer support reps even seek the advice of on merchandise utilizing their data and experience to supply superb service. You’ll talk with clients by way of cellphone, chat, social media, and e mail with conversational messaging.
TTEC’s jobs are location-dependent, and they don’t rent in Alaska or Hawaii. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, DC are thought-about solely on a case-by-case foundation. As a result of many corporations have help strains open 24 hours a day, you could find customer support jobs with evening and weekend hours.
Necessities
To work as a distant buyer help consultant, you want six months to at least one 12 months of expertise in any business, together with nice written and communication expertise. You additionally must be computer-savvy and know tips on how to use completely different applications or study rapidly. TTEC additionally requires candidates to have a highschool diploma or GED.
2. Gross sales Consultant
TTEC hires inbound do business from home gross sales brokers to carry their ardour and data for merchandise to shut gross sales and resolve issues for purchasers. As a gross sales rep, you’ll be answerable for recommending, quoting, and successfully negotiating product data with clients whereas figuring out gross sales alternatives and dealing with objections.
You may count on efficiency bonuses along with common compensation and loads of profession progress alternatives.
Necessities
For the inbound gross sales place, TTEC prefers at the least six months of related expertise and a highschool diploma. It additionally helps to be environment friendly on the pc and be keen to learn to use new applications. Typically, gross sales positions require bilingual expertise, so it’s useful to talk multiple language since TTEC is a worldwide firm with international groups.
3. Billing Operations Analyst
Billing operations analysts are answerable for reviewing contracts, gathering reporting knowledge, validating bill knowledge, and extra. This job is fairly versatile however might require engaged on a weekend as soon as a month to assist meet some consumer deadlines.
This job requires sturdy written and oral communication expertise and superior analytical skills. You want to have the ability to learn and comprehend complicated contracts and translate this data into an bill template.
Necessities
TTEC requires at the least three years of economic evaluation expertise together with superior Excel and Advanced Billing expertise. Data of Oracle Enterprise Suite is most well-liked, and expertise with telecommunications and name heart operations is a plus.
Gear You’ll Want For Distant Work
You’ll want an web reference to a velocity of 15-20 Mbps. For many of the positions at TTEC, you’ll want your individual pc; sorry no Apple or Chrome merchandise or tablets allowed. You will need to even have a hard-wired connection (by way of ethernet twine) to your house modem, and a smartphone or pill in your every day login code.
Lastly, a quiet workspace near your router will set you up for achievement with any distant TTEC position.
How A lot Can You Make With TTEC?
TTEC presents full-time, part-time hours, and seasonal roles, so the compensation can range. Primarily based on present do business from home job listings within the US, customer support brokers make round $14-$17 per hour, plus efficiency incentives. Inbound gross sales brokers earn a beginning wage of $15-$20 per hour, plus incentives, and tech help reps earn $38,000-$44,000 yearly.
Workers get efficiency bonuses and well being, dental, and imaginative and prescient insurance coverage choices. TTEC additionally presents retirement plans, paid time without work, and tuition help reimbursement.
TTEC likes to advertise from inside and goals to advertise two-thirds of staff every year based mostly on their efficiency and drive to maneuver up within the firm.
Employment Expertise Evaluations
Questioning what individuals are saying about TTEC? The corporate has hundreds of staff everywhere in the world, so there are tons of worker opinions to provide you a transparent image of the corporate.
TTEC will get a 3.6-star ranking out of 5 stars on Glassdoor. Most individuals report liking the coaching, firm tradition, and alternatives for promotions. Others say they need they earned extra or wished to increase their coaching to deal with extra points of their position.
Right here’s what a couple of staff shared on Certainly:
“Excellent spot to work. Can advance within the firm. Nice coaching. Can pay for the license and take a look at wanted to do the job. Will rehire for different alternatives additionally.”
“The corporate is nice general; nonetheless, they’re very strict in terms of attendance relying on which program you’re working for. I might suggest TTEC 7.5/10. Additionally there are set schedules, however general it’s good. I’ve been working right here for a 12 months now!”
Work From House Options to TTEC
Customer support and tech help roles are two of the highest distant occupations that corporations need to fill. When you’re trying to find W2 do business from home customer support jobs that include aggressive pay and advantages, listed below are some options to TTEC.
TTEC Jobs Assessment Wrap-Up
TTEC jobs are a sensible choice in the event you’re in search of stability, coaching, help, and an inclusive workforce. Among the hours are fairly versatile, and so they do all of the work to seek out purchasers and jobs so that you can train your expertise.
Put your distinctive skills to work by trying to find do business from home jobs and making use of on-line to hitch the staff. You’ll bear an interview course of, meet with current management, and share why you wish to work with TTEC. You have to to move a pre-employment background test and, in some instances, a drug take a look at. After these preliminary steps, your coaching (which is paid) might be performed on-line and over the cellphone.
Take a look at their FAQ part for more information on TTEC jobs you are able to do from house!
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Initially printed October 3, 2022. Content material up to date October 2023.